Frequently Asked Questions
Everything you need to know about registering, paying and applying on MasarDubai.ae.
Registration
How do I register on MasarDubai.ae?
Click Register Now and follow four steps: create your account, complete your candidate profile, submit your CV & certificates, and pay AED 99 for the 3-Month Plan. Your account is activated immediately after payment.
Who can register?
Any job seeker interested in opportunities in the UAE can register — whether you are currently in the UAE, in India or elsewhere.
Are there different registration packages?
No. There is one simple plan for everyone: AED 99 for 3 months (90 days) of full access.
AED 99 – 3-Month Plan
What does the AED 99 plan include?
The 3-Month Plan activates your MasarDubai candidate account for 90 days, including access to vacancies, CV submission to our HR team, recommended jobs and your candidate dashboard.
How do I see how many days are left on my plan?
Your Dashboard shows the days remaining, your start and expiry dates, and a Renew Plan button. Renewing before expiry adds 90 days to your current expiry date.
Which payment methods are accepted?
Payments are processed securely by Stripe. You can pay by Visa, Mastercard or American Express, and by Apple Pay or Google Pay on supported devices.
Is online payment safe?
Yes. When you click “Pay AED 99” you are taken to Stripe’s secure checkout page. Your card details go directly to Stripe and are never seen or stored by MasarDubai. As soon as Stripe confirms the payment, your plan is activated and you receive a confirmation email with your receipt.
Will I receive a receipt?
Yes. You’ll receive a payment confirmation email with your Order ID, amount, payment method, transaction ID and date. You can also download the receipt anytime from Payment History in your dashboard.
Is the registration fee refundable?
The AED 99 plan fee is non-refundable. If you were charged twice by mistake, contact us and we will resolve it.
CV Submission
Which file formats can I upload?
CV / Resume: PDF, DOC or DOCX. Certificates: PDF, JPG or PNG. Each file can be up to 5 MB.
Where do my CV and certificates go?
Your files are validated and sent directly to the designated MasarDubai HR / company email address. They are not stored permanently on the MasarDubai website server. Your dashboard only shows “CV Submitted ✓”, “Certificates Submitted ✓” and the submission date.
Can I update my CV later?
Yes. Go to Dashboard → Submit CV & Certificates and upload your updated documents. They will be sent to our HR team again.
Vacancies
Are the job vacancies verified?
Yes. Our team reviews each vacancy before publishing it on the portal.
How are recommended jobs selected?
Recommended jobs are matched using your preferred job category, preferred location and experience. For example, an accounting candidate sees accounting vacancies first.
How will I know about my interview?
When an employer shortlists you, we share the interview details in Dashboard → Interviews and notify you by email and WhatsApp. You’ll see the company, date, reporting time, venue with map directions, contact person and documents to bring. You then attend the interview directly at the venue.
Does registration guarantee a job?
No. Registration gives you access to our services and vacancies, but hiring decisions are made by the employers.
Account
I forgot my password. What should I do?
Click “Forgot password?” on the login page and enter your registered email to receive a reset link.
How do I change my email or mobile number?
Log in and go to Dashboard → Settings to change your email, mobile number, password and notification preferences.
How can I contact support?
Email hr.masardubai@gmail.com, call +971 56 446 7574, or message us on WhatsApp.
Still have questions?
Our team is happy to help by phone, email or WhatsApp.